Who are we?
The Sarky Cow was officially launched in 2016 and consists of Paula, (that's me, I'm chief cow) and the team, Rebecca (my daughter) and Joan (a family friend), who help to package the designs and make sure they reach you in tip top condition. The rest of the family are very much involved in the creative process with Jay, my husband being the main sounding board for any new ideas and son Charlie, my go to for help with graphics.
Our mission is to provide unique, playful and quirky designs, with quality and detail in mind, in a timely manner. We understand that people don't always have weeks to wait for handmade designs, who does these days? With that in mind, we aim to ship within 3-5 working days. Of course you do have to then wait for the postman to do his bit, but in general we think we are one of the quickest around. And, quick does not mean rushed!! The Sarky Cow products undergo a strategic quality check before shipping and if there are any problems when they get to you, the customer, they are fixed!! (Thankfully this is not something we have to deal with often..)
So, about this quirky and uniqueness we talk of.. Yep that's right, we try to keep our designs amusing and playful, and this goes down really well with all of our customers. We offer you something you cannot get on the high street. And, with the option to personalise most products, your gift is not only quirky and unique, it is a thoughtful keepsake too.
Now, we love a good joke, we really do. But we take our customer service very seriously and you, the customer, really do come first here at The Sarky Cow. Our aim is to please please please, but we are not naive and do realise that occasionally we may not meet your expectations. So, why are we so great at customer service? Well, we promise you will never be met with a defensive nature, we will always listen to your feedback and we will always try to make things right if you feel things have gone wrong somewhere.. That is our promise to you!!
We love company so thanks for visiting. Please get in touch if you have any questions at all, that is what we are here for...